Moto key software for pc download

So please let me know the solution how to access my phone in my computer. Thanks in advance for your understandings and support. After connecting Moto E to the PC, you may check device manager in the PC to see whether you get any exclamation marks for any devices. Connected Moto g2 to computer. How do I get the phone to not time out.

Computer indicates it would take several hours to transfer the photos. I mean for data recovery tool it said connect phone with USB nu but I already my phone connected with pc only. You should check the guide for the app. Some such apps may require you to turn on USB debugging in settings— developer options. Hey simson I can transfer files from moto g to pc but It nt recognise for apps wat can I can do for that. How do I fix the problem?

I want to download photos from my phone to my PC. I cannot emphasize enough that you must assure that your USB cable is working properly as I posted about a month ago. Not all USB cables are the same!

I am not sure exactly what the differences are but I know that some work well with the Moto and some do not. I learned this the hard way. Its really irritating me now, i tried to connect my moto g2 on windows7 but not able to connect. After installing it, connect the phone to the PC with a USB cable, unlock the phone screen, check the Windows Explorer to see whether you can find the phone.

I myself have not been able to connect to windows 7 it does not matter what I do I tried explorer and it did not work you need to debug this problem or you will lose business i have the moto e and he has the moto g the moto g is simply unremarkable and things could be done better. I have to install drivers on every computer I want to transfer files to?

How stupid of Motorola. Hello, have followed all the instructions, connection estabished. My new Moto G2 Android 5. I want to back up my contacts on the PC.

I transferred the telephone contacts from my sim card to the telephone yesterday. Is there any other way to get these contacts into my PC. Thanks in advance for a prompt response. Rgds, mib.

You can also use apps to backup and restore contacts. You can try this app. Motorola device manager requires at least XP with SP 3.

When i open the motorola device manager it only checks for software updates and hen closes automatically. I am using windows XP SP3. Hey bro! It sounds like a problem on your computer.

Did you refresh My Computer? You need also check device manager to see whether Moto G is listed. In your Moto G, after connecting to the pc, go to settings — storage, tap the menu key in top right 3 vertical dots , tap USB computer connection. I tried tried tried and finally fedup with this issue, Please help me out.

No device icon is not itself appearing in my computer. It wil try to instal driver, after some time it shows device driver software was not succesfully installed…. You need run the installer as administrator. Also when connecting the phone to the pc, make sure the phone screen is unlocked. It should work.

I find that having the right USB cable is very important. I have two cables, one has gold connectors and the other has silver-colored connectors. The latter works fine for powering charging but not for file transfer. You need a data cable. But some handphone shops may sell low-quality charging cable. I am not able to copy files from my pc to my moto g gen 2. I installed the motog device manager and i have also cleared the partition on my phone.

I am able to copy files from my phone to the pc but not vice versa. Another Moto g when connected to my pc i can transfer files both ways on it. So it seems like an issue with my phone. Would you be able to assist me with a fix? I created a new folder and tried copying, still the same issue just the copying dialogue box. When I connect the phone to the computer by USB cable, it is recognised as a portable device.

The phone charges. I have some 75 photos stored on the SD card. Yet on my computer, when connected to the phone, I cannot find or see all the photos. I cannot find the other 72 pics at all — even though the phone itself shows them all in the Gallery.

I want to copy all 75 photos from my Moto G SD card on to my computer. But if I cannot find or see them, I cannot do so. Please advise how to access and copy them. In gallery app, you can open one of the missing photos on the pc, tap it, then tap the menu key and choose details to see the exact location of the photo. If you only want to transfer photos, not other contents, you can change the USB connection type to camera mode in notification panel of Moto G. Thanks Simon.

All are definitely on the SD card. The DCIM folder in the internal storage is empty. The device Manager does not see or show the other Yet I have been able to prove, using another third-party app called Airdroid, that all 75 photos are indeed in that folder, and the files have not been corrupted. I have been able to use that app to transfer all the photo-files via wifi to my computer.

So there is clearly a fault of some kind with the Motorola Device Manager. Why does it not see or show all the photos which we know for sure are definitely on the SD card?

It could be some issues with the PC as well. Some old PCs may time out when reading a folder with many files. But this seldom happens to less than photos. Thanks for your latest response, Simon.

I have now installed Motorola Device Manager on to my Windows 7 laptop. The same problem exists. I wonder if the problem is related to a possible update of the Android 5. I do not know exactly when Android last updated itself, but I think it was during the past week.

We know that only the most recent three pictures taken on 3 June show up in Device Manager. All the other 72 photos, which still appear in the Gallery, were taken in late May. But within that folder, it only shows 3 of the 75 files images. They are all definitely in that folder. Not sure. On the phone, you can use file manager for example, es file explorer to copy the photos to another directory to see whether it helps.

I posted here to get an analysis and explanation of a problem with Motorola Device Manager. But these are alternative workarounds which do not address the original problem. There is an issue here which Motorola should be investigating. I will be interested in the solution, if and when one is found. Please note this is a community site and is not affiliated with Motorola. We do feedback to Motorola as a user for problems which we can reproduce. I understand that this is not an official Motorola site, and I appreciate your efforts and comments.

Perhaps Motorola will pick up this subject and be able to offer an explanation? I have tried connecting it to the laptop with various cables which have worked with previous mobiles to transfer data. UNder the general tab of that it says the status is. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source. Not sure about the error. You may have to try to uninstall the software, download again and install again.

When installing, you need run as administrator even you are an administrator. I am Using Win Vista. If not, on the phone, you can try Settings—Storage, tap the menu key top right , tap USB computer connection.

Ther is no unidentified devices drivers all installed properly, and USB computer connection already enabled. You may try a different USB cable. You need a normal usb cable. Some handphone shops may sell charge only cables. On windows 7, when the phone is connected, in control panel -device manager, are there any unknown devices with! Also I can not access any files to transfer.

Please advice what to do now. I just unchecked before i unplugged.. When the phone is connect to the pc, you should have the notification. If not, reboot both the pc and the phone. Hi I am able to connect my moto e 2 gen to my PC and share files. OS of system is windows 8 and on phone its 5.

I ve tried root. Cmd process. Virtual routers. Nothing worked. Is there any other way you can help me with? I recently bought moto e 2nd gen. I have all the media of my old phone in my SD card which I inserted into the new phone. Now I am not able to view the media like photos and videos in my sd card through the gallery app.

Can you suggest me how to view them? You can also try a third-party gallery app. Recently i was upgraded my mobile os to android 5. If i do the above procedure can i expect that my PC can detect my phone and the OTG cable can also works. The usb driver is still the old one.

It should still connect your PC with Moto G. You can re-install the driver. You may try top clear the cache partition on the phone to see whether it helps. Im facing the same as ayush said. I instaled moto device manager and i checked in control panel both showing ….

You can also reboot both the phone and the pc, then try again. You can also try different usb ports on the pc. Can anyone help me, I have a moto G 2nd gen, I can connect to my PC, charge it, etc, but I can only access the DCIM internal storage, I have heaps of pictures of my kids in the phone storage that simply will not show up on my PC not matter what I do, and yes I have the phone screen unlocked. How do I access the phone storage via my PC to save my pics!

If I lose my phone my pics are lost forever. You should choose MTP. I have try as above said, download Windows moto drivers and install. Install successfully and Congratulations! My question is actually how to disconnect Moto G from PC.

Is that procedure correct? It is OK. If you really want to be safe, you can shutdown the PC, then unplug. But this is normally NOT necessary. I purchased a Moto G 2nd gen. I want to transfer media files between my mobile and PC. I followed the above procedure and everything went well. I can see that my phone is recognized by the PC. The screen is also unlocked. Can anyone help me with this problem? You can try to test with one or two files and copy them to the Download folder.

If you cannot boot it at all, you can visit local Motorola service centre. They probably can copy some files for you. If you can get the lock screen, you can use Android device manager to unlock it, then you can access the storage from the PC.

To access the phone storage from the PC, the lock screen must be unlocked once after the phone is connected to the pc. I am not able to play videos which I transferred from my laptop.

Neither in another player.. What to do?? ANd every times teh suggested answers are totally superfluous: check your connection, change the cable, reboot… When all fails, check your PC settings? OK but what???? I agree. There is some security issue that is preventing from accessing the phone storage on the PC. I am getting the error You do not have permission to access the device.

I can see the Moto G Icon and phone is getting charges but the data can not be accessible. I tied all the steps given above. Got successful msg too. Restarted my PC. And connected it back. As shown in the guide, you need check your File Explorer on the PC. If the phone is not listed, you can check the device manager to see whether there are some errors.

On the phone, you can try to access Settings—Storage, tap menu key 3 vertical dots in top right, tap USB computer connection. The dependency service or group failed to start. Hope this can help. Well I am having the same problem as many other users on this site.

I cannot download my pictures from my Moto G lollipop 5. MTP driver Failed. Any suggestions what would cause this. Could there be a programming issue for the MTP on the phone with the new Lollipop version? Any suggestion. I need to find a solution. Having problem with Google and AirDroid which was recommended to use. AirDroid does not recognize my phone XT I think it is your PC settings. Hi , I am using moto g2 lolipop.

I was unable to connect to my pc win8 using usb. The phone was getting charged but the device was not shown as connected in mycomputer devices. I have even installed motorola device manager and had my setting MTP checked. Where did you check the MTP option.

If you can see the notification on the phone, it usually means the connection is established. When connected, go to settings — storage, tap the menu key in top right, tap USB computer connection. I have used all options shown bt still moto g2 after lollipop update could not be connected with pc changing cable also but not effective. If the phone is being charged but not recognized, when connected to the PC, then, you need check any errors in the device manager in the PC.

Hi same problem here. But my phone is detected in PC. I have got windows 8. Since moto g2 does not provide data cable so i had to use HTC data cable which is perfectly fine. My moto g2 is not getting detected on home pc. I have tried installing motorola device manager application but to no avail. When installing, did you get any errors? Are there any errors in the device manager when phone is connected to the pc?

Does the phone charge when connected to the pc? Did you get any errors when installing the driver? Is the phone charging when connected to the pc? On the PC, can you find the driver software installed in Control panel—Programs and features? Can you launch the Motorola device manager? Also, after connecting the phone to the PC, you may check Control panel—device manager to find our any errors with! I am using moto g 2, I moved some photos and videos to SD card,then unfortunately formated SD card and lost data.

Now can i get that data from phone or SD card,if yes where I can get it? It is hard to get them back… Some professional very expensive may help. But they also cannot guarantee anything. You may check whether you can find them in the Photos app. You can check the backup settings in Photos app. Thank you In this case can we have some clues where to look into the settings for instance. I do not remember having seen such info.

If the driver is installed, and after connecting the phone to the PC, your PC should either recognize or not recognize it. Both should give notification or show something in the device manager.

The only comments we read are: use a different cable, reboot the pc, reboot the moto, check your connection,,, Is there anything a little bit more technical than these obvious ones?

I am not aware of any serious bugs with the driver. In Windows xp, some users get the done problems due to missing some components of media centre in some xp machines. In Windows 7 and 8. There are no universal solutions without checking the pc. I want to update my moto g 2nd gen through USB using my broadband connection. I am using moto G 2nd gen, i tried to connect my device to my Lappy having windows 8. Tried twice by uninstall and re install still facing the same issue.

Please help me out to connect my device. I have upgraded my android to lollipop [ version 5. Once connected, on the phone, you can go to Settings—Storage, tap the menu key 3 vertical dots in top right , tap USB computer connection. Problem on Windows 8. It just charges and does not connect. Can you find the driver in Control panel—programs and features? If you go to Control Panel—Device manager, do you see any errors with yellow!

Some XP owners reported the similar issue. You can try Air Droid app which has all features you are looking for. It seems considerable xp users have the problem. It is very likely due to some missing files or updates.

Yes, you canuse the flash as a torch. There is a flash light app installed in some regions. If you cannot find it in your phone, you can get one from play store. Some xp users reported the problem. You may have to try another pc. I have the same issue as many others: I installed the device manager program 2.

I also tried other cables. Stiil the same issue. If your phone is not recognized, you may check the device manager in the pc to see whether there are some warnings.

When I am connecting to PC, I dont see any notifications.. Rooting an android device means that you have complete control over your android core system files. Once you root your phone, you have full permission to edit system files, restricted codes, and much more. You can do whatever you want on your android device. So, in the above section, I have covered the Top 6 Benefits of Rooting an android device. As the Rooting process is almost the same for every smartphone.

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If you have such a motherboard, you can use the drivers provided by Realtek. This action allows you to add a new Google Account. Remember that signing in to your Google account with this phone restores the previous backed up data to the device.

Click the " Add Account " button and select " Google " to restore the phone using the on-screen guide. Motorola Migrate is a Moto backup application that transfers data from an old device to a new one. The good thing here is that one can use the Bluetooth device to move files between a smartphone and non-smartphones.

The app allows you to transfer data like photos, videos, call logs, SMS, and contacts. Step 1. Download the software from Store and install it on your Moto g4 phone and the other device you want to transfer documents to. Launch the two apps, and set the Moto g4 as the source phone, and the other device should be set as the output phone. Connect the two phones by scanning the QR code.

Also, connect the two devices to the same Wi-Fi network. Now, this is the end of this article. As you can see, using the MobiKin Assistant for Android is way much more straightforward than the other methods. It doesn't involve many steps, and supports to do Moto G backup and restore with just 1 click. It also can be used as a Motorola file manager for PC since it enables you to edit, delete and manage Android data on computer.